Choose the right system. Then actually get it running.
End-to-end AMS/CRM and technology selection — backed by six years of sector-wide research and carried through to go-live.
Most technology failures aren’t software failures — they’re selection failures. 501Works pairs Software Mage, our purpose-built AMS/CRM selection tool, with hands-on implementation support, so the system you choose is the system that actually gets adopted. This isn’t a report you read once and shelve; it’s a guided process from “what do we actually need” through “our staff is using it correctly.”
Our process
- 1. Requirements gathering: Structured discovery with Software Mage to document what your organization truly needs — not just what the incumbent vendor already offers.
- 2. RFP development: A clear, comparable RFP built from your requirements, so vendor responses can be scored apples-to-apples instead of read as marketing copy.
- 3. Vendor evaluation & scoring: Structured evaluation of proposals and demos against your weighted priorities, informed by six years of AMS/CRM selection research across 600+ associations.
- 4. Contract & pricing review: A second set of experienced eyes on pricing, data-ownership terms, and implementation scope before you sign.
- 5. Implementation oversight: Project management through data migration, configuration, and testing, so nothing falls through the cracks between “signed contract” and “live system.”
- 6. Go-live support & staff training: Hands-on support at launch and training that sticks, so adoption doesn't stall in month two.
Why 501Works
501Works has run the AMS/CRM Progress Report survey for six years running, gathering direct feedback from more than 600 associations on what actually goes right (and wrong) in system selection. That research lives inside Software Mage and inside every RFP we help build — so your selection process is informed by what worked for organizations like yours, not just vendor promises.
Request a Software Mage walkthrough and a free consultation on your current selection process.
